February 2008

In the parable of the blind men and the elephant, five blind men come across an elephant and decide to feel it to determine what sort of creature it is. They conclude that an elephant is like a wall, a snake, a tree, a fan, or a rope depending on where they touch. All are correct, yet none are complete.

The same can be said about Wagner. Are we a railing component and system supplier or a manufacturer; a tube and pipe bender or a stamping house; a waterjet cutting operation or a polisher; an architectural metal company or an industrial metal company? All are correct, yet none are complete.

As our customer base expands and becomes more diverse, Wagner understands the need to remain flexible and continuously improve all elements of Wagner's operation and production. With this in mind, we are well into a company-wide Business Process Excellence program as we work toward ISO compliance during the coming year.

One element of this program is a measure of customer satisfaction. Please take a moment to answer 5 quick questions about your experience with Wagner. Click here to go to our survey.

Stainless steel has always been the metal of choice in hospital and food service applications. However, recent tests have shown that copper and its alloys (i.e., bronze and brass) have natural antimicrobial and self-decontaminating properties and may make them better suited for use on touch surfaces that are potential reservoirs of infection. Studies have shown that copper, brass and bronze can quickly and efficiently eradicate several different pathogens -- including E. coli and MRSA -- which are the source of many hospital acquired infections.

To view more information on this ongoing study, check out the Copper Development Association's website.

Produced from 2", galvanized pipe -- black or unpainted -- BikeRail™ is available for quick shipment and installation.