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Wagner Companies

Help and Frequently Asked Questions

 

Beautiful Railings Begin With The Wagner Companies

   
 

Customer Service

 

Payment Terms

Terms of 30 days net with a 1% discount for payments within 10 days from date of invoice are...more

Return Policy

Great care is taken in the manufacture, packaging and shipment of Wagner products. Please inspect...more

Minimum Order

Minimum Order for UPS shipments: $75.00 UPS shipments entered online at www.shopwagner...more

Shipping Dates

Orders for stock material received by 12:00 p.m. central time are generally shipped out the same...more

Confirming Orders

Confirming orders should be marked "Confirmation" – preferably across the face of the purchase...more

Warranty Information

TERMS AND CONDITIONS OF SALE    The following provisions apply to all sales of finished goods,...more

Short Shipments

Wagner fittings are counted several times in the manufacturing process. However, shortages do occur...more

Shipping

All material is shipped F.O.B. Milwaukee, WI unless otherwise noted. Small packages are shipped via...more

Defective Products

All Wagner materials are carefully inspected and tested before shipment, but it is sometimes...more

Damaged or Material Lost in Transit

If you receive a delivery with visible damage, have the driver make an immediate notation of the...more

Cancellation

Special materials are not subject to cancellation or return without our written consent. Items...more

Fees

Minimum Order -- exclusive of freight, packing and handling charges ...more

Web Site Disclaimer and Privacy Policy

LEGAL DISCLAIMER:   ...more
 
 

Finishes and Surface Issues

 

Aluminum Association Finishes Designations

Mechanical Chemical AnodicExample: To obtain an etched, matte surface protected by an anodic...more

Cleaning Anodized Aluminum

Cleaning anodized aluminum is easy with the right technique. Because anodizing is so hard, you want...more

Antiquing Brass or Bronze

There are many commercially available products that can be applied to copper alloys to accelerate...more

Antiquing Iron or Steel

The following recipe was provided by Paul at Metalcrafters in Phoenix, AZ. Warning: Do not attempt...more

Galvanic Corrosion

Metals are rated according to their "nobility". When dissimilar metals are in contact with each...more

Hardware Finish Standard Designations

BHMA = Builders Hardware Manufacturing Association Standard A156.18  CDN = Canadian Equivalent  US...more

Cleaning Forged Iron and Steel

When needed, wash with a damp cloth and wipe dry. To remove rust stains, rub with kerosene, and...more

Stainless Corrosion

Stainless or Stain Resistant? Stainless steels contain at least 12% chromium and form a thin,...more

Differences Between Castings and Extrusion

This page is intended to show the difference in color and match between...more
 
 

Polishing Information

 

Polishing Flow Chart

Material Ready For PolishFlow Chart for Polishing Stainless Steel Pipe and...more

Mechanical Finish Designations

#3 Finish – Also called Grinding, Roughing or Rough Grinding  These...more

Satin Finishing Round Tube, Pipe or Bar

For round tube, pipe or bar that...more

Polishing Tips from Kane Behling

I have been asked to share some metal...more

Automatic Tube Polisher

WAGNER ADDS AUTOMATIC TUBE POLISHER...more

...more
 
 

Weld Joint Fabrication Guidelines

 

Stainless Steel

Guideline for Weld Joint -- Fabricated Stainless Steel ...more

Brass

Guideline for Weld Joint -- Fabricated Brass ...more

Aluminum

Guideline for Weld Joint -- Fabricated Aluminum ...more
 
 

Weld Joint Finish Guidelines

 

Stainless Steel

Guideline for Weld Joint Finishes --...more

Aluminum

Guideline for Weld Joint Finishes --...more
 
 

Technical Questions

 

Aluminum Reaction With Cement

When aluminum components come into contact with cement or lime mortar, exposed aluminum surfaces...more

What are the differences among welding, brazing and soldering of aluminum?

Aluminum Standards and Data provides definitions for welding and brazing:  Welding is the "joining...more

What is the difference between Pipe and Tube?

IPS stands for iron pipe size – a standard that was originally developed for fluid transfer but has...more

Mechanical Properties of Various Alloys

View Allowable Stress, Minimum Yield and Modulus of Elasticity for Aluminum, Bronze, Stainless...more

What is the difference between "wrought" and cast iron?

In contemporary useage, Wrought iron is metal that is "worked," often on an anvil. Using the skills...more

Clearing the Confusion Over Wrought Iron

One of the most confusing terms in the ornamental metals business is the phrase "wrought iron...more

NFPA Code brackets

2003 ruling NFPA handrails need to have a minimum of a 2-1/4” clearance The 1770 bracket will meet...more
 
 

Glass Rail FAQs

 

Setting Glass in Shoe Mouldling

How is the glass set in the shoe moulding?   The glass may be set into the shoe with a wet or a dry...more

Glass Type

What type of glass may be used as balusters?   The...more

Tempered Glass Structural Information

Do you have engineering data on tempered glass?   ...more

Specifying Holes in Glass

How do I specify my glass if I need holes or special angles?   Use plywood to create...more

Is a Top Railing Required?

This has become a very controversial issue with much confusion...more
 
 

Building Codes

 

Building Codes

Prior to using any railing products, it is incumbent on designers, fabricators and installers to...more

Code Comparison Chart

The following information is based on information compiled by the National Ornamental and Miscellan...more

ADA and Accessibility Codes

Handrail Accessibility Standards and Information --...more

The Ladder Effect

The 2000 International Residential Code (IRC) states that guardrails . . . shall not be constructed...more

OSHA Railing Requirements

Requirements from the General Industry Standards Guarding Floor...more

Handrail bracket clearance: Past, present & future

This article was originally published in NOMMA's Fabricator Magazine, January/February 2003 The...more

Building Codes By State

Untitled Document .style6 { FONT-WEIGHT: bold;...more

Clarifying Bracket Clearance

Required clearance between a handrail and other building elements continues to confound and...more

Building Codes 101, Part 1: Introduction to Building Codes

Building Codes 101, Part I: Introduction to Building Codes http://iccsafe.adobeconnect.com/p7rpr0tt...more

Building Codes 101, Part II: ICC and Building Codes

Building Codes 101, Part II: ICC and Building Codes http://iccsafe.adobeconnect.com/p61108341/...more
 
 

Reference Tables and Tools

   
 

Quality and Tolerances

 

Quality Control

The Wagner Companies is committed to providing superior value to our customers through Advanced...more

Quality Expectations

For: Architectural castings, forgings, and stampings; handrail mouldings and terminals; ball style...more

Casting Porosity

Porosity is a normal attribute of cast products. Every effort is made to minimize the appearance of...more

Standard Tolerances

Hole sizes are .015" – .025" over the listed dimensions unless specifically mentioned. Product ID...more
 
 

Glossary of Terms

   
 

Wagner How to Videos